Completed | December 2017

Client Level Data Quality Audit and Assessment of Client Satisfaction with PMTCT Services in Zimbabwe

Overview

Country:

Zimbabwe

Subject Matter:

PMTCT and HIV-free Survival

This cross-sectional study, funded by the Children’s Investment Fund Foundation (CIFF), assessed the quality of client-level data and levels of client satisfaction with PMTCT services offered at health facilities in Zimbabwe. The study aimed to evaluate the accuracy of client records, determine reasons for discordant information, and identify factors associated with satisfaction and dissatisfaction with PMTCT services among clients enrolled in the program.

Data Collection Period: November 2014

  1. Findings presented at the 8th International AIDS Society Conference, July 2015: “Completeness and accuracy of data in Zimbabwe’s national PMTCT program health facility registers: findings from a patient level data quality audit“
  2. Findings presented at the 8th International AIDS Society Conference, July 2015: “What factors are critical in improving client satisfaction with PMTCT services in Zimbabwe? Findings from a client satisfaction survey“

 

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