Ideas & Impact › Resources › QUALITY IMPROVEMENT (QI)-FOCUSED STANDARD OPERATING PROCEDURES FOR SUPPORTING DISTRICTS AND SITES 2016-2017

The purpose of this SOP document is to provide District Focal Persons in Zimbabwe with guidelines on procedures for QI coaching including:

  • Preparation for QM/QI coaching activities for HIV care and treatment services;
  • Identification of health care service gaps and challenges;
  • Conducting QM/QI coaching activities; and
  • Provision of effective feedback and follow-up of recommendations and action plans.

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